Parro Privacy Policy

Last updated: July 26, 2026

Parro ("the app", "we") is a podcast listening app for iOS and Android with synchronized and translated subtitles. We collect as little information as possible.

Information we process

• Podcast and subtitle requests. The app requests podcast audio, program information, and subtitles from our server. As with most internet services, security logs may contain an IP address, request time, and requested resource. We use these logs only to operate, secure, and troubleshoot the service.
• Daily product-usage report. At app launch, no more than once per local calendar day, Parro sends our server a randomly generated app installation identifier, app version and build, device model and operating system version (iOS or Android), device locale, region and time zone, and the total number of seconds listened on the previous day. The random installation identifier is not a phone number, device serial number, or advertising ID. The server discards the host portion of the request IP and stores only a shortened network area (IPv4 /24 or IPv6 /48). Parro does not collect GPS or precise location.
• Feedback you choose to send. When you choose to send feedback, Parro opens your mail app with our support address. Depending on your platform, the draft may include your message, app version, device model, operating system version, and interface language. All information is shown in the email and can be edited or removed before you send it. If you send the email, we receive its contents and your sender address. Parro does not send feedback in the background.
• Data stored on your device. App settings, subtitle preferences, recent daily listening totals, the random installation identifier, and cached audio are stored locally. You can clear cached audio from Settings; other local data is removed when you uninstall the app.
• Purchases. If paid features are offered, purchases are processed by Apple through the App Store on iOS or by Google through Google Play on Android. The applicable store provides the app with the purchase or entitlement status needed to enable paid features. We do not receive or store payment-card details.

How we use this information

The daily report is used only for product-usage statistics, such as understanding active app versions, device compatibility, broad regional usage, and aggregate listening time. Feedback is used only to provide support and improve Parro. This information is not used for advertising, user profiling, or tracking across apps or websites, and we do not sell it.

What we do not do

• Parro does not require an account.
• We do not use third-party advertising or analytics SDKs.
• We do not sell personal information.
• The app does not upload your contacts, photos, microphone recordings, or precise location.

Retention and security

Daily usage reports are retained for up to 180 days. Feedback emails are retained only as reasonably needed to respond, troubleshoot, and maintain support records; you may request deletion. Local settings and cached audio remain on your device until you clear them or remove the app. Operational server logs are retained only as reasonably needed for security and troubleshooting. Data sent between Parro and our server is encrypted with HTTPS/TLS.

Children

Parro is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes and contact

We may update this policy and will revise the date above when we do. Questions or deletion requests can be sent to privacy@audioline.cn.

Parro 隐私政策

最后更新：2026 年 7 月 26 日

Parro（下称“本应用”“我们”）是一款在 iOS 和 Android 平台提供同步字幕与翻译字幕的播客收听应用。我们尽量减少信息收集。

我们处理的信息

• 播客与字幕请求。本应用会从我们的服务器请求播客音频、节目信息和字幕。与多数互联网服务一样，安全日志可能包含 IP 地址、请求时间和所请求的资源；这些信息仅用于服务运行、安全防护和故障排查。
• 每日产品使用情况上报。本应用启动时，每个本地自然日最多向服务器上报一次：随机生成的 App 安装标识符、App 版本与构建号、设备型号与操作系统版本（iOS 或 Android）、设备语言与地区、时区，以及前一天的累计收听秒数。该随机安装标识符不是手机号、设备序列号或广告 ID。服务器会丢弃请求 IP 的主机部分，仅保存裁剪后的网络区域（IPv4 /24 或 IPv6 /48）。本应用不收集 GPS 或精确位置。
• 你主动发送的反馈。当你选择发送反馈时，Parro 会打开系统邮件 App 并填入我们的支持邮箱。根据所用平台，邮件草稿可能包含你填写的反馈内容、App 版本、设备型号、操作系统版本和界面语言。所有信息都会显示在邮件中，你可以在发送前修改或删除。发送后，我们会收到邮件内容和你的发件邮箱；本应用不会在后台静默发送反馈。
• 保存在设备上的数据。应用设置、字幕偏好、近期每日收听时长、随机安装标识符和缓存音频保存在你的设备上。你可以在“设置”中清除音频缓存；卸载应用会删除其他本地数据。
• 购买。如应用提供付费功能，iOS 端购买由 Apple 通过 App Store 处理，Android 端购买由 Google 通过 Google Play 处理。相应商店会向本应用提供启用付费功能所需的购买或权益状态；我们不接收或存储银行卡信息。

这些信息如何使用

每日上报信息仅用于产品使用统计，例如了解活跃 App 版本、设备兼容性、大致地区分布和总体收听时长。反馈仅用于提供支持和改进 Parro。我们不会将这些信息用于广告、用户画像或跨 App/网站跟踪，也不会出售这些信息。

我们不会做的事

• Parro 无需注册账号。
• 我们不使用第三方广告或分析 SDK。
• 我们不出售个人信息。
• 本应用不会上传你的通讯录、照片、麦克风录音或精确位置。

保留与安全

每日使用情况上报数据最多保留 180 天。反馈邮件仅在回复、排查问题和保留客服记录所合理需要的期限内保存；你可以要求删除。本地设置和缓存音频会保留在你的设备上，直至你主动清除或卸载应用。服务器运行日志仅在安全防护和故障排查所合理需要的期限内保留。Parro 与服务器之间的数据使用 HTTPS/TLS 加密传输。

儿童隐私

Parro 不面向 13 岁以下儿童，我们不会有意收集儿童的个人信息。

变更与联系

我们可能更新本政策，并在更新时修改上方日期。如有疑问或删除请求，请联系 privacy@audioline.cn。